Open-ended questions are questions that cannot be answered with a simple “yes” or “no.” They are designed to elicit more detailed and thoughtful responses, and they can be used in a variety of settings, such as interviews, surveys, and focus groups. Examples of open-ended questions include:
- What are your thoughts on the new product?
- How do you feel about the company’s customer service?
- What are your plans for the future?
Open-ended questions are important because they allow people to express their opinions and feelings in their own words. This can provide valuable insights that would not be possible to obtain with closed-ended questions. Additionally, open-ended questions can help to build rapport and trust, as they show that the interviewer is interested in what the person has to say.